I signed up successfully as admin in control room, created users (bot creator, bot runner) , but when I try to login as client here is exceptions that I get :

2018-11-08 08:52:27,886 [ 1] ERROR Main - getWindowsUserNameIfAvailable > Domain is not available : The server could not be contacted.
And the next one :

2018-11-08 08:52:29,512 [ 1] ERROR Main - UserLogin > org.hibernate.exception.DataException: could not execute statement
Do you have an idea how to solve this problem?

I am doing this in RPA version

Thank you for your answer.


  • it could be many things:
    1- the Controlroom link which you need to enter it in the client should be correct.
    2- it could be firewall issue.
    3- it can be also the configuration during installation of controlroom and providing the domain information.

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